Ratings & Reviews

Overall Rating

(45 reviews)
88.9% of customers recommend this property

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Resident Reviews

submitted by April R. - |Recommended: YesCanyon Point — The office staff has always been very helpful and responsive. Cynthia’s was very pleasant to talk to when I first called and inquired about these apartments and Larissa did a great job on the showing. While it was not the unit that I would be moving into, I will say when I did move in the interior of the unit did match the unit she showed me. The breakers tripped when I moved in and the maintenance staff did come rather quickly. Which is very much appreciated. I do work in the multifamily construction industry so I do know there are many challenges. My AC is having a hard time keeping up and the exterior walls leading up the stairs and my front door landing are extremely filthy But I’m at the back of the property so it’s not something people would see. I hope it doesn’t get overlooked. The pool is never open after work. I was looking forward to enjoying it. I’m trying to still be an optimist. Hopefully that will get taken care of it’s a small easy fix. When those things get taken care of I’ll be very happy to give Canyon Point Apartments a five star review
response from property -Thank you for the kind words. Our staff strives to address any, and all, concerns you may have. Our pool hours are 10:00 am to 10:00 pm, unless we close it for maintenance or repairs. I do apologize for your A/C, and unfortunately all the A/C's are working extra hard this summer trying to keep up. Please contact the office so they may look at it.
submitted by Adriana R. - |Recommended: YesNew to San Antonio — We moved to San Antonio a year ago and we didn’t know anything about the city or where to live and Canyon Point has been a blessing. It is a nice place, quiet and safe. To be new tj this city we are so glad we started our journey here.
response from property -Thank you for your kind review. Welcome to San Antonio!
submitted by Vanessa S. - |Recommended: YesNew Tentant — We moved in July 1st and everyone from the property management staff to the maitenance staff were so welcoming Its a nice community within itself we've been here a month now and I have not had any issues. My kids love our apartment I was hesistant to get an apartment we are adjusting from a house but everyhting went so smoothy I recommend this property to everyone the price is great for what you get with your apartment and the pool is very nice and well kept along with the grounds Thank you to Larissa, Cynthia and Mr. Garza for welcoming us to our new home
response from property -Thank you so much for your review and we strive to make Canyon Point a home you are proud of.
submitted by Jassel S. - |Recommended: YesOffice Staff — Office Staff are very accommodating and they work with you They give you all the info you need and answer all the questions you have to the best of their abilities, they go above and beyond to make sure your new living start off right
response from property -Thank you so much for the 5-star review! We are so grateful for your kind words. We are grateful and appreciate you taking the time to share your experience with us and the community.
submitted by Melissa C. - |Recommended: YesGreat place — Love it here
response from property -So glad you are happy at Canyon Point. We value all of our residents feedback.
submitted by Cesiah C. - |Recommended: YesGood — Good
submitted by Tomas C. - |Recommended: YesGreat service — Team is friendly and helpful. Thanks
submitted by G . - |Recommended: NoMy final bill was 255 I was charged 110 for a pet I didn’t own, 50 dollars for one broken blind P.S. I was quite disappointed with my stay
submitted by Gwendolyn T. - |Recommended: NoRent — I personally thought the rent was not consistent no have never stayed at an apartment complex where the rent varied every month I didn’t know what was my monthly rent was from billing cycle to the next
submitted by COLBY G. - |Recommended: YesJust moved in — Cynthia was very helpful. I was in a rush and she made it as easy as possible. She was also very helpful after the moved to get settled in. Can’t thank her enough. Colby
submitted by Kathryn A. - |Recommended: YesApartment Recommendation — I absolutely love it here Maintenance and property staff are always so helpful and kind. The complex is very quiet and safe.
submitted by JR R. - |Recommended: YesGreat property and staff — We have lived her a few weeks and it has been so nice It’s so quite and the location is phenomenal If you have any issues the office gets right on it. We made a great choice living here
submitted by Tonya B. - |Recommended: NoApartment — I have complainers couple of times regarding my air conditioner. The vents in the living room and bedroom do not blow air out. My thermostat is sitting on 70 degrees and it’s 76 degrees in my apartment. My electric bill is 232.00 for a 1 bedroom.The front office lady tells me that’s just CPS. NO it’s because my AC never cuts off.
submitted by Ariana R. - |Recommended: YesJust okay — Seemed that the unit given us was not properly checked before move in, 2 out of 3 toilets not working, plumbing issues, nasty dishwasher. The unit itself is nice and good for the price.
submitted by Amalia G. - |Recommended: YesReview — N A

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